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Interpersonal Skills

SOLID, Inc. Endorsed by Map My Future

https://solidinfodesign.com

Issuance Date

Jan 27, 2026

Expiration Date

Jan 27, 2031

Issued To

Kitzman Josiah

Description

Achievement of the Foundational Interpersonal Skills badge requires the knowledge, understanding, and application of the basic expectations and principles in the ability to interact effectively with others through communication, empathy, emotional intelligence, and professionalism. It involves building and maintaining relationships, demonstrating tact and respect, adapting to diverse social dynamics, resolving conflicts constructively, and fostering trust through ethical and tactful behavior.

Criteria

Communication and Relationship Building - Engages in active listening, demonstrating openness and responsiveness in conversations. Communicates clearly, accurately, and effectively, adjusting style based on the audience and context. Builds trust and rapport with others, fostering collaborative and constructive relationships.
Empathy and Emotional Intelligence - Demonstrates an understanding of others' emotions and perspectives, responding with compassion and support. Recognizes, regulates, and appropriately applies one's own emotions in various interactions. Adapts communication style to fit the emotional needs of the audience, using empathy to build connections and resolve conflicts.
Professionalism and Tact - Maintains a respectful, courteous, and tactful demeanor in all interactions, regardless of circumstances. Demonstrates ethical behavior, fairness, and integrity while interacting with diverse groups. Adheres to professional boundaries, remaining calm and composed under pressure.
Conflict Resolution and Adaptability - Identifies and addresses conflicts in a constructive manner, finding common ground and maintaining positive relationships. Demonstrates flexibility in interactions, adapting to changing social dynamics or team structures. Uses problem-solving skills to mediate conflicts and facilitate cooperation among team members.

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